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Terms, Policies and Your Account Rights

These are the legal conditions that govern your tg7776 account, how your data is handled, and what applies when you use local payment methods like GCash, Maya, and InstaPay.

Account TermsPrivacy PolicyGCash & Maya ConditionsPhilippines EligibilityData Rights
tg7776 Terms, Policies and Your Account Rights
DATA & ACCOUNT SECURITY

How We Handle Your Data and Account

Security and data handling are not afterthoughts here. Every account on tg7776 uses encrypted session handling, and payment data — including GCash reference numbers and Maya transaction IDs — is never stored in plain text. Here is what we apply across all accounts, and what you can ask us to do with your personal records.

Data Retention

We keep account and transaction records for the period required by applicable law. Once that period ends, data is deleted or anonymised on a scheduled basis — not held indefinitely.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can manage cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any change to your linked GCash or Maya account triggers a re-verification step before the new detail is saved.

Your Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Submit those requests via the Help Centre in your account.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about your account terms, a data request, or a dispute over a transaction, you can reach our support team through the channels below. Policy-related queries — such as requests to access, correct, or delete your personal data — are handled separately from standard account help and may require additional verification steps before we can act.

Team online

Live Chat

Reach us through the chat widget in your account dashboard. Policy and data queries are escalated to a dedicated team after initial triage by the support agent.

Email Support

Send written requests — including data access or deletion requests — to our support email address listed in your account settings under the Help section.

Account Help Centre

Log in and navigate to Help to find policy documents, your transaction history, and the form for submitting a formal dispute or data rights request.

Legal and Account Policy: Common Questions

These are questions we regularly receive about account terms, data handling, and the legal conditions that apply to tg7776 accounts held by Philippine residents.

These terms apply to any account holder who registers on tg7776 where local Philippine law permits. Eligibility is determined at the point of registration and is subject to verification.

Log into your account, go to the Help Centre, and submit a data access request. We will verify your identity before releasing any records, which typically involves confirming your registered mobile number.

We retain transaction and identity records for the period required under applicable law. After that retention period, records are deleted or anonymised. You can ask us to confirm the exact schedule via email.

A mismatch between the transfer reference or account name and your registered tg7776 details triggers a review. Correct the detail and contact live chat with your transaction reference to resolve it quickly.

We notify account holders of material changes to terms via the email address on their account before the changes take effect. Continued use of your account after that date constitutes acceptance of the updated terms.

Submit a formal dispute through the Help Centre in your account. Attach your GCash, Maya, or InstaPay transaction reference. Our team reviews the payment record and responds with a written outcome within the timeframe stated in our dispute policy.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.